Active InSite Company Blog | New Mexico Technology Projects

Direct ISP modem testing with continuous latency and speed diagnostics

Network Troubleshooting • New Mexico

When an ISP Says Everything Is Fine: What Deep Network Testing Revealed

A client could not maintain a reliable Remote Desktop connection while working from home, even though short tests from the internet provider appeared normal. We bypassed the client's router and Wi-Fi, connected a separate technician laptop directly to the ISP modem, and ran continuous latency and throughput testing.

The extended tests revealed severe latency, unstable performance, and interruptions that a brief speed test could easily miss. This field report explains the testing process, shows the recorded results, and demonstrates why an internet connection can appear online while still being unusable for real work.

Read the Network Diagnostic

Temporary battery-powered camera monitoring a stray dog near a feeding area

Santa Fe, New Mexico • December 2025

Using a Temporary Camera to Help a Stray Dog

When a stray dog began appearing regularly in a remote arroyo, we set up a temporary, battery-powered camera near the feeding area to better understand its routine and timing. The purpose was observation and coordination, not security.

The camera allowed us to confirm when the dog was present during feeding times, whether it showed signs of injury and how consistently it returned to the area. This helped ensure food was being accessed.

By monitoring the feeding area over time, we were able to share accurate information with local rescue contacts and begin working toward a plan to safely locate and assist the dog once it became more accustomed to people.

This short-term setup demonstrates how camera monitoring can be used responsibly and compassionately to support animal welfare efforts.

View the Camera Gallery

Surveillance footage involving a U-Haul vehicle in Santa Fe

Santa Fe, New Mexico • April 8, 2025

Surveillance Helps Expose U-Haul Kidnapping

Our surveillance system installation recorded clear audio and video of a U-Haul driving through a quiet neighborhood while two victims were trapped inside. That recording helped confirm the incident and may aid in prosecution.

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